Become a CNA Professional and Get Ahead in the Network Computing Industry

If you work for a company that uses Novell networking products, or you want to get hired by a company that uses Novell products, the Certified Novell Administrator (CNA) program is for you.

A Certified Novell Administrator handles the day-to-day administration of an installed Novell networking product: NetWare® 4, NetWare® 3 or GroupWare (GroupWise, InForms or SoftSolutions).

CNAs are certified by Novell to provide on-site administrative support for software users in a variety of work environments, including professional offices and small businesses, workgroups or departments, and corporate information services (IS).

Some CNAs focus solely on providing support for NetWare or GroupWare users. Others perform software administration tasks in addition to their regular responsibilities. CNAs may also manage an office or provide accounting, bookkeeping and other professional services.

Earn Professional Recognition that Counts

Novell's certification programs are renowned throughout the network computing industry:

• For those who pursue certification, it means increased opportunities and better on-the-job performance.
• For employers, it means having confidence in the abilities of their employees.
• For Novell, certification means being able to better meet customer needs on a local, personalized level and getting support closer to the network user.

Advance your career by joining the International ranks of CNA professionals, Novell's fastest-growing certification program.

Become a Skilled NetWare Administrator

CNA certification is recognized worldwide as the standard of excellence for administering Novell's networking products. Whether you choose NetWare or GroupWare, your CNA certification shows your employer or prospective employer that you have the knowledge necessary to administer that system.

All CNA candidates who receive training get hands-on experience with software administration and learn how to support user environments with skills such as:

• Setting up the computer desktop
• Automating access to the network
• Implementing security strategies
• Customising and optimising the desktop
• Handling routine software maintenance
• Monitoring network performance
• Managing network printing
• Managing system backup

Build a Career Path that Starts with CNA

Your CNA certificate is the first formal step to expanding your career in network computing. When you become a CNA, your colleagues, employers and others in the industry will look to you as a reliable source for NetWare or GroupWare administration.

Small businesses to large Corporations around the world are using CNAs in their organizations to provide:

personalized ,on-site administrative support for NetWare and GroupWare users.

Your CNA training also builds the foundation for pursuing a career as a network engineer. Network engineers provide advanced technical support such as installing, configuring and troubleshooting Novell network (CNE) and workgroup products.

How to Certify as a CNA

To become a Certified Novell Administrator:

1. Pass the certification test in your chosen track. (Only one test in one track is required for CNA certification.)
2. Read, understand and then sign and return the Signature form supplied at any Novell-authorised testing centre.

You may specialize in one or more of the following certification tracks:

NetWare 3

Customize and optimize the desktop

Automate access to the network

Run system backups

Maintain printer services

NetWare 4

Share software resources using NetWare Directory Services

Implement corporate security strategies

Monitor network performance

Handle routine software maintenance

GroupWise 4

Create Post Offices and users

Create links between domains

Install and administer GroupWise clients

Perform basic troubleshooting

SoftSolutions 4

Add users

Set up basic applications

Operate full-text indexers

Design screens, reports and workstation IDs

InForms 4

Create forms, queries and reports

Create dynamic forms

Link forms to database

Create simple macros

You can earn multiple CNA certifications by passing the appropriate exam for the specific track. You can take one or all of the following exams (only success at any one examination is required for CNA Certification):

Certification tests are administered by Novell-authorized testing providers in most countries around the world.

To register for a test in Australia, contact:
Sylvan Prometric Examination Centres: 1-800-800-430

Back To CNA Intro